Privacy Policy
Effective Date: 01/03/2025
Introduction
COSMOSCARE operates a mobile massage therapy service in Austria, providing therapeutic massages at clients' locations. Your privacy is important to us, and we are committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, and safeguard your personal data when you use our services.
Information We Collect
Personal Identification Information: We collect your name, email address, phone number, and address for appointment scheduling and service delivery.
Health-related Information: With your consent, we may collect brief health history details, including injuries, allergies, or medical conditions that might impact your massage session. This information is solely used to ensure your safety and comfort.
How We Use Your Information
Service Provision: We use your personal data to provide massage therapy services, including appointment scheduling, location coordination, and ensuring safety during sessions.
Communication: We may contact you for appointment reminders, special offers, or schedule changes.
Payment Processing: If applicable, we process payments for services rendered.
Feedback and Improvement: We may request reviews or feedback to enhance our services.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal requirements. If you discontinue using our services, we will securely delete or anonymize your data unless required by law.
Data Protection and Security
Security Measures: We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Confidentiality: Our employees and contractors must maintain the confidentiality of your personal data. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request corrections to any inaccurate or incomplete data.
Right to Erasure: You may request deletion of your data, subject to legal conditions.
Right to Restriction: You can request restricted processing of your data in certain situations.
Right to Object: You may object to the processing of your data.
Right to Data Portability: You can request the transfer of your data to another provider in a machine-readable format.
Third-Party Services
We do not share your data with third parties unless necessary for service delivery (e.g., payment processors, appointment booking systems). We ensure that these providers comply with GDPR and protect your data.
Cookies
We do not use cookies or tracking technologies on our website. Any future changes will be reflected in this policy.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted on our website with a new effective date. We encourage you to review this policy regularly.
Contact Information
Company: COSMOSCARE
Email: support@cosmoscare.space
Phone: +43 (0) 660 960 2552
Address: Leopold Gattringer Strasse 41/4, Brunn am Gebirge 2345, Austria